Yamaha Clavinova sticking keys / sticky keys / stuck keys - problem with one or more white keys - key can be played but stays stuck down or only partly returns or returns very slowly - can be lifted up again but is reluctant to return by itself - key leans to left or key leans to right if viewed from the front.
Yamaha are aware of this problem and, true to form, are dealing with it in their totally professional way. The remedy is free of charge for the models and serial numbers concerned. It does not matter if the affected pianos are out of guarantee, out of warranty or are not now owned by the original purchaser. Yamaha supply the parts F.O.C. and pay a recognised service engineer to come and carry out the work. Portable pianos affected by this problem normally are required to be sent to Yamaha direct. In some circumstances Yamaha may agree that a portable piano can be taken to and collected from a service centre. Note - your music shop is very unlikely to be a service centre - do not take the portable piano to your music shop unless they agree to take it to and collect it from the service engineer. Check to see if they will make a charge for doing this.
Before you ring me to see if your Clavinova piano is one of those affected look under the keyboard (where your knees go) and write down the Model number and the Serial number. HINT - I find it easier to lie on my back on the floor to look up under the piano.
Info about INSURANCE CLAIMS on page headed "Digital piano repairs, keyboard repairs" - click on top left of Navigation Bar.
UNASHAMED PLUG Most Saturday nights I'm out playing bass guitar with a function band.
I've always had a great sense of satisfaction repairing electronic musical instruments but I think live performance is my main reason for being!
Have a look at our website www.famousfiveband.com and see what you think.
For all enquiries please telephone Mike Barden on 01483-236161 Guildford, Surrey, U.K.
REPAIRS MUST BE DISCUSSED VERBALLY SO DON'T TRY TO email - YOU WILL ONLY GET A REPLY ASKING YOU TO TELEPHONE ME!
If you get the answerphone please leave me a comprehensive message and a normal landline telephone number.
If no reply within a few days please ring again - if a crackly line has made it impossible to hear your number clearly I cannot get in touch.
Mobiles - I don't use a mobile here due to poor signal and don't have any "free minutes".
If you only leave a mobile number I'll either send a text from the computer or ring you briefly to ask you to call me back.
All information on this site is believed to be accurate . . . . E&OE