Sending high value goods from outside the UK for repair and return.
Simple and cheapest method …
– put a very low value on the goods (like 5 dollars) and send by normal postal service.
ABSOLUTELY NEVER, EVER put a high value on the goods!
Don’t put a value of zero as this may mean that your goods get held by our Customs whilst they try to find out how much they’re worth. They say that everything has a value!
Commercial Invoice – typical questions
Not in any particular order ….
Shipper/Exporter – this is you, so put your name and address here.
Ship To (or Consignee) – this is me, so put my name and address here.
Sold To – leave this blank – you are not selling me your circuit board.
Export reference/Invoice number/Purchase Order Number – leave anything like this blank.
Reason for Export – put something like “faulty circuit board being sent to UK for repair and return”.
– don’t put “GIFT” because it isn’t a gift.
Country of Export – this is your Country.
Country of Manufacture – you could put “unknown” here but if it’s a Technics piano it was manufactured in Japan, so put Japan here.
Country of ultimate destination – this is where you are sending it, so put UK here.
Description of Goods – put “faulty circuit board from Technics digital piano being sent to UK for repair and return”.
My address – I will give you my address if you want to send me something for repair.
I don’t put my postal address or email address on my website. This is to avoid repair enquiries by letter or email and to prevent UK customers from just turning up on my doorstep. Visits to deliver and collect repairs are by arrangement only to save you wasted journeys. I’m here most of the time but not all of the time.
DISCLAIMERS
Goods here for repair are at your own risk entirely as they are not insured for any eventuality.
Goods here for repair will be sold or disposed of if there has been no word from the owner for 3 months.
E&OE