Roland

Roland warranty repairs.  Register your Roland product with Roland to benefit from any extra warranty.  As far as I am aware this is free of charge.  You can do this by telephoning Roland on 01792-702701 or via their website www.roland.co.uk

Roland decide which service engineer to use for each repair under guarantee because they are paying for the work to be done.  In order to arrange a warranty repair the owner should contact Roland U.K.

For warranty repairs to “portable” products i.e. those which Roland class as portable, the product must be delivered to and collected from the Service Centre of Roland’s choice.
Usually a music shop is NOT a Service Centre.  Roland will have given your contact details to the Service Centre but check with Roland to make sure you know where to take your instrument for repair.

For non-warranty i.e. out of guarantee repairs you can contact me direct.
Please note that I do not repair all Roland products – just some of their pianos and keyboards.
I do not repair Roland synths any more.
Please always provide the model number and a description of the fault or faults.

I can fix most faults on Roland pianos and keyboards from things like a completely dead instrument to more common problems like keys which have fallen down (sometimes described as broken keys) or stiff/sluggish/sticky keys, notes which don’t play or notes which play at full volume even though you played them gently, buttons which don’t work or had to be pushed so hard that you eventually broke the button!  

I’ve worked on most or all of Roland’s many piano and keyboard actions (keyboard assemblies) and am very good at repairing these.

Some floppy disk drives (FDD units) can be supplied or repaired.

Spare parts and service manuals can sometimes be supplied.

Info about INSURANCE CLAIMS on Home page.

IMPORTANT NOTES REGARDING REPAIRS AND “SERVICING”
Modern electronic pianos, keyboards etc. do NOT need servicing
Is your piano or keyboard playing ok?  Then it does NOT need anything doing to it.
If anyone recommended servicing my electronic piano, as opposed to just repairing it,
I wouldn’t let them.  I know these products only need attention when they go wrong.
It is a waste of money to have all your piano’s contacts cleaned or changed if it’s playing normally apart from a couple of notes.
It is standard practice for me to vacuum out the muck and fluff that accumulates inside.
It costs almost nothing to do and lessens the chance of more contact problems but it is not necessary to replace contacts or contact boards unless there is bad corrosion from a spillage.
It is wrong to charge people for something which doesn’t need doing.
As the saying goes “if it ain’t broke don’t fix it!”

Many of my customers have said that their music shop told them their piano or keyboard could not be repaired. Owners of Technics pianos usually get told this when trying to find an engineer or technician who repairs Technics.
Music shops who do not carry out repairs are not really able to advise on repairs.
You would be better advised by someone like myself who is only a repairer because,
unlike a shop, I won’t try to sell you a new one!

DISCLAIMERS
Goods here for repair are at your own risk entirely as they are not insured for any eventuality.
Goods here for repair will be sold or disposed of if there has been no word from the owner for 6 months.

E&OE